Tina & Gary Adamson
Location: Meadowfield Durham
Our 2 dogs Mac a 13 year old Staffie and Paddy a 8 month old Newfoundland have just
had their holidays at Butterwick just to say thanks to all staff the lads came out
smelling great after having baths and we would highly recommend pets staying here.
Many Thanks again Tip Top!!!!!!!
Location: Durham City
Comments: I would like to thank everyone at Butterwick Hydro and kennels for all
of the hard work and dedication that they had given to Skye. She was a GSD who had
CDRM which made her disabled. Hydro was a great way to exercise her and keep the
disease from doing anymore damage. This is the best hydro pool in the North East
and the kennels are also tip top. Everyone who we got to know were great. The girls
are so dedicated that it makes the whole experience a real pleasure.
For anyone reading
this prior to making a decision about using Butterwick please try it, as I can promise
you will be happy with the care and understanding shown to both you and your pet.
This is a true professional outfit but with a personal family touch.
Andy and Cheryl
Reply: thank you so much for you kind words. Skye will be greatly missed by all of
us here at Butterwick. she was a true lady. It was a pleasure to know her and your
Would just like to say we all had a thoroughly good day on Sunday (25th May) and
wondered how much you raised in total?
Reply: hi Claire thanks for the positive feedback we had a fab day too!! we raised
£1014.68 in total a fab achievement!! thank you for coming!!!
Hi both my dogs have stayed at the kennels on a number of occasions and are very
I have recommended Butterwick to quite a lot of my friends.
Max, and I would also like to thank you all for his stay with you knowing he is safe
and well cared for means a lot to me and I can go and enjoy my holidays I am sure
he also think,s he is on his holiday with all his doggie friend,s .A BIG THANK YOU
TO YOU ALL
Thank you for another stay and Tim looked good after his bath we are very pleased
with the service once again .thanks to everyone for a job well done
Comments: Nala was well looked after it was the first time we left Nala anywhere
so we thought she wouldn't settle but she loved thanks loads.
We have sent our dogs on holiday to several kennels over the years, but we have never
found anywhere as good as Butterwick (I don't know why we've tried!)We bring them
down from Durham each time and it is a little off-putting when we arrive and the
dogs run off eagerly without a backward glance, but worth it. They always return
home in good condition with shiny coats etc. Thank you Mark and Francesca
Reply: thanks you for your kind words it is greatly appreciated that you took the
time to give us your thoughts.
Mark and Francesca
Name: Donna Kindon
Location: Stockton on Tees
My little Holly loves it at the Butterwick Kennels. We always come home to a happy,
healthy dog. Thank you all so much for looking after her so well!!
I was very wary about putting my 4 babies into kennels after their last episode.
I came home to one being skin and bones, one fatty and the other totally neurotic
about noise, you could understand our reservations, especially with my 4th youngster
not having been in kennels before. After visiting Butterwick and Francesca, I had
no doubt that we were on the same wavelength. I was away for 3 weeks and whilst away
had email contact for updates. I came home to 4 well adjusted and happy pooches,
much to my delight. I cannot thank Butterwick enough for their efforts in making
my babies' stay an enjoyable holiday for them. Credit to Mark, Francesca and the
girls (how Francesca did it whilst having a baby during that time too, I don't know!!).
I have recommended this kennel to all I know in my doggie circles. Superb and see
you again soon!
From someone who has never taken a holiday without her dogs for over 15 years....Thankyou
Mark,Francesca and girls! I have complete confidence in leaving my 'babies' with
you anytime....it's taken me a long time to place this trust with anybody!!
a special thank you to Mark for all the swimming sessions.....wuff wuff!!
- Evie,Timmy and Lucy xxxx
Name: Kady & Jim
Thank you Mark and Cesca for making Elmo and Louis feel truly at home when they stay
A testimony to how well they are looked after when they're "on holiday"
with you is the enthusiasm with which they pull us into
the kennels each time we return!
Many thanks for looking after them as though they were your own dogs, you know each
one so well with their
own quirky traits that we feel truly happy leaving them with
you. We would recommend your kennels to anyone looking for a special place to leave
Keep up the good work!
Name: Heidi's mum
Heidi, my cat was looked after very well and I would recommend Butterwick kennels
to any cat owner who is worried about leaving their pet. Francesca is a delight to
talk to and clearly loves all the animals in her care. I think that more information
about the cattery should be made as most of the emphasis and information is on the
If you would like to leave us a your thoughts to say just how you found us so we
can continue to improve we would love to hear from you. Just click on the email address
and let us know your thoughts.....simple!!!
Here at Butterwick we can accommodate all breeds, shapes and sizes of dogs. We have
36 individual and 18 family rooms so should you be as crazy about dogs as we are,
your family can stay together. All are spacious with their own individual access
to an undercover outside area great for sunbathing in and all surrounded by open
They are heated, kept to an extremely high standard of hygiene and exceed the model
license conditions (all boarding kennels have to comply to these). We exercise all
our residents individually (unless part of a family) three times daily in our secure
dog run so they can get out and about for a good sniff and explore. The exercise
is fully supervised and we always love to play with them and their toys.
We try as best we can to fit into your routine at home be that walks,treats and feeding
times so that there is as little disruption to your best friend as possible. However
we might try to sneak a few cuddles in here and there if that’s ok. Why not consider
treating your best friend to a bath and brush up give that bow wow factor. They probably
want to look their best for you too when it’s home time.
We can provide all bedding necessary for your dog, but of course it’s sometimes nice
to have a smell of home so a t shirt or blanket to ease them is is great.
Toy’s are always welcome especially their favourite’s as they come in handy for playtime,
but if you forget then we have many different one for them to choose from!!
We do ask that owners ensure that their dog(s) are fully vaccinated including kennel
cough and that these are two and four weeks old respectively as a minimum. Vaccination
certificates should be brought with you prior to their dog’s holiday. We regret that
without these we are unable to board your dog.
Our staff are animal first aid qualified, most medications can be administered on
your behalf during their stay even injections at no extra cost. In the very rare
and unfortunate event of a dog becoming ill whilst staying at Butterwick we will
call your vet as after all they know your dog and have your dogs medical history.
Our insurance will normally cover any vets bill.
We have in stock all the major brands of dog food including James Well beloved, Bakers,
Eukanuba and Chappie to name but a few, but if your dog is on a special veterinary
diet please inform us when making your booking. We usually feed once or twice a day
depending upon your dog’s normal routine and can follow your specific instructions
where needed. We even have those doggy essentials in case you have run out at home
from dog food and treats to the occasional toy.
Then at bedtime they are tucked in sung and warm with a treat or two.
It is helpful if you could write us a little piece on your pooch to ensure we get
to know them, their likes and dislikes and get them settled in as quickly as possible.
Our kennels are manned 24 hours a day and are fully alarmed so in the unlikely event
of something happening were on hand to deal with it straight away.